R I A M S

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Home Hospital Hospital Reception

RECEPTION

The Hospital Reception serves as the primary point of contact for patients and visitors, handling all enquiries and providing necessary assistance.

The reception staff guide patients to the appropriate Outpatient Department (OPD) for consultation and facilitate the registration process by issuing hospital registration cards.

 

Reception services include:

  • Providing information about hospital facilities and services.
  • Attending to patient and visitor enquiries.
  • Answering and directing telephone calls.
  • Scheduling and confirming appointments.
  • Managing correspondence, mails, files, and records.
  • Assisting with billing and documentation procedures.
  • Coordinating patient support services to ensure a smooth hospital experience.
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The reception is committed to offering prompt, courteous, and efficient assistance to all patients and visitors.